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Delivery Related FAQs
Is COD available?
Yes, Cash on Delivery (COD) is available!
In how many days the order is delivered?
Your order will be delivered within 5 to 7 working days
Do we have a cancellation policy
You can cancel your order as long as its status is ‘Placed.’ Simply reach out to our customer support team at +91 90389 50886, available Monday to Saturday from 10 am to 6 pm.
What should we do in a situation where we receive a wrong or missing item?
Don’t worry, we’re here to help you!
If you’ve received an incorrect or incomplete order, please share your order number along with an unboxing video of the parcel at “[email protected]” Our team will review the details and resolve the issue as quickly as possible.
Your satisfaction is our priority!
Do we ship PAN india?
We’re excited to inform you that our products are available across India.
What should I do if the product is damaged?
Please send us an unboxing video along with the invoice to “[email protected]” and we’ll resolve the issue as quickly as possible.
How can i reach the team if i have a query?
For assistance, feel free to reach out to us:
- Call us at +91 90389 50886
- WhatsApp us at +91 90389 50886
- Email us at [email protected]
We’re here to provide faster resolutions during working hours. Don’t worry—our team is ready to assist you!
How do i return my order?
Please note that we are unable to accept returns or exchanges for products that are disliked, have minor flaws, packaging issues, slight color differences, or minor size variations. We recommend reviewing the product images, descriptions, benefits, ingredients, and size chart carefully before purchasing.
Additionally, items categorized as cosmetics, crystals, clothing, and nutraceuticals are non-returnable.
Product related FAQs
How to use your products?
All our products come with instructions on how to use them. For specific products, you can refer to the details provided here. We recommend using our products consistently for 2-3 months for the best results.
Are Regoras products authentic?
Yes, our products are always 100% authentic. We are committed to providing you with the best quality. To ensure authenticity, please always check that the seller’s name is ‘Regoras’ to avoid fake sellers
Are Regoras products cruelty-free?
Yes, Regoras – products are cruelty-free. We are committed to ethical practices and do not test on animals.
Are "Regoras" products suitable for all skin types?
Yes, “Regoras” products are designed to be suitable for all skin types, including sensitive skin. We use high-quality ingredients to ensure that our products are gentle and effective. However, we always recommend doing a patch test before full use, especially if you have very sensitive skin.
Can both men and women use your products?
All our products are unisex. We believe that just as women need to take care of their skin and hair, men also need proper skincare and hair care.